How long have you been in this industry and how did you get into it?
I have been in IT for ten years. Russ Bryant recruited me from another department because of my charming personality! He thought I would be good with our users.
Please explain what you do at Datotel.
I am the Customer Advocate Manager, otherwise known as a “geek herder”. It is my responsibility to manage the Customer Advocates and Service Desk.
What is your greatest achievement (personal or professional)?
My wonderfully sweet son Griffin who just turned 6.
What person (alive or dead, industry or non-industry) would you most like to work with?
J.K. Rowling, to help me better understand my hidden talents.
What has been the most memorable moment in your career?
The best part of my career has been all the relationships I have been able to develop. I have made many lifelong friends that make coming to work each day enjoyable.
What’s the best book you’ve read recently and why?
Overwhleming Odds by Susan and Denny O’Leary…An amazing story about a little boy who survives horrific injuries but lives to inspire those around him. While reading this book it brought tears to my eyes on several occasions.
Who is your favorite band/singer? Madonna (the older stuff).
Tell us something that your colleagues and/or customers would be surprised to learn about you.
I have no talents. NONE. I am completely talentless! I can’t play music, sports, or arts/crafts.
What location would you most like to visit next on a holiday and why? Hawaii. One word….Beaches.
How are you living out Datotel’s Core Values? This year my team’s motto is Always be Amazing (thanks to Shep Hyken) which speaks to our passion.
