Mobile devices, Virtual Desktops & Work-Life Balance

There are those days when juggling our smartphones, tablets and all of the other cling-to devices in life gets overwhelming. And yet, all of those days are made worthwhile when that same technology can help get us out of a jam or give a boost to work-life balance, as experienced by one of our engineers, Christian.

Out one evening, having dinner with his in-laws who happened to be visiting from out-of-town, Christian needed to access his virtual desktop so that he could perform a continuity check on a client project. In the Datotel office, we pair WYSE terminals (thin clients) and VMware View to enable a virtual desktop environment. Using his smartphone and a secure login, Christian gained access to his fully-enabled desktop as if he were sitting in the office performing the same tasks.

With dinner over, Christian next headed to the grocery store and while waiting in line at the checkout, he continued to troubleshoot and monitor the project and collaborate with other Datotel colleagues – who were also working remotely — on the same solution.

As a result of the access to a virtual desktop, our client didn’t experience any downtime or deterioration in their technology performance and Christian kept his plans with family. Needless to say, having this kind of on-demand, instant access just might be the key to work-life balance for anyone who manages technology for a living !

In other mobile-related news out of last week’s Asigra Partner Summit, the newest release of their cloud storage software (Asigra v11) is a significant leap forward for mobile support. With the dramatic rise of mobile devices in the enterprise, the need to protect these devices and backup the sensitive business information contained on them is more critical than ever.

Asigra v11 rolls out with support for the iOS and Android platforms with Blackberry support to come later this year. The solution provides data protection for the entire digital footprint and is an important upgrade as companies embrace the general untethering of the user experience away from traditional office configurations.

- shelly

@datotel
@shellymurray

Posted in Cloud Computing, Security, Virtual Desktop | Tagged , , , , , , , , | Leave a comment

Online Cloud Backup – The Replacement for Tape

It’s not only essential that organizations backup their mission critical data, but that they are able to reliably recover it in an acceptable timeframe. According to DTI/PricewaterhouseCoopers, seven out of 10 small firms that experience a major data loss go out of business within a year.

Backing up to tape and using a 3rd party to send those tapes to a secure off site location has historically been the solution to that business problem. Although that was the best solution our industry could deliver for a number of years it has its’ fair share of challenges. In fact, numerous statistics have been cited that restoration of data from tape is far from a foregone conclusion. Online Cloud Backup is not only a viable replacement for the archaic tape process, but it has a significantly higher probability of data restoration and a much improved recovery time.

According to a Gartner Magic Quadrant for Enterprise Disk-Based Backup / Recovery Report, by 2014, at least 30% of organizations will have changed backup vendors due to frustration over cost, complexity and/or capability.

Cloud backup solutions typically utilize the internet to securely transmit a backup of your data in an encrypted format to a secure off-site datacenter where your organizations data is stored on large redundant servers and storage arrays. The recovery point and recovery time objectives for the different data sets are typically configured through a client, giving your organization the same flexibility as with a traditional on-site tape solution. Unlike with tape however, no onetime hardware purchases or expensive maintenance contracts are required, rather a monthly fee is charged by the 3rd party based upon the actual data storage amount your organization has used for that given month.

A number of factors have made online backup a practical possibility; not only has the price of transport, bandwidth and hard disk reduced significantly since we first started using tape, but the large capacities now available have made it very easy to transmit and store the data rather than having to physically transport tape media.  Lastly the management capabilities and level of sophistication provided by the cloud backup software has increased greatly.

DataVaulting, the Datotel Online Cloud Backup platform comprises of an appliance that plugs into your network at each of your locations. After the initial configuration and set up, that backup data is compressed, de-duplicated and transmitted securely on a regular basis to our St Louis datacenter where it can also be replicated to our Chicago facility for increased geographic redundancy. Our platform is hardware independent giving our clients the ability to put in place a data recovery solution designed to protect their entire organization from servers through, laptops and more recently even iPads, iPhones and other mobile devices.

@ddbrown

Posted in Cloud Computing, Industry | Tagged , | Leave a comment

Evaluating Cloud Providers: The One Question To Ask

Imagine that you’re a CIO, CTO or otherwise in charge of your company’s technology decisions and in the midst of a search for a cloud provider. After many hours of research, too much coffee, nonstop meetings, facility tours and the like, you’ve narrowed the list down to three finalists.

Considering that, once selected, one of these three firms will be integral to the security of your company’s business-critical data, a wrong choice here could pose serious risk to the company’s health and damage your credibility.

With so much at stake, having the utmost confidence in the chosen cloud provider is essential. Aside from comparing and contrasting services and pricing, there’s one last question to ask each firm:

What is your hiring process?

The right firm will be able to respond with comfortable assurance that each and every member of their staff, regardless of role, responsibility or tenure has undergone significant critique, well beyond interviews and reference checks.

Datotel’s hiring process is extensive. In addition to multiple rounds of interviews and reference checks, our pre-employment evaluation includes a background check, drug screen and comprehensive psychological assessment to ensure that we hire solidly professional, well-regarded individuals who place great value on personal integrity.

Any IT firm that understands the burden that CIOs and other company decision-makers face regarding security of systems and data will not hesitate to be transparent about their hiring practices.

-shelly

@datotel
@shellymurray

Posted in Cloud Computing, Company Info, Private Cloud Computing, Security | Tagged , , , , , , , | Leave a comment

A Week of Community Service

The weather in St. Louis is notoriously unpredictable and this month we’ve had more than our fair share of rain, wind and unfortunately, violent storms. Even though we’re still waiting for the weather to come around to more spring-like behavior, it hasn’t stopped us from getting out in our community this week.

Monday was our Employee E-Cycling Event that was scheduled to coincide with the start of The St. Louis Cardinals’ “Green Week”.  We want to thank the Cardinal organization and WITS (Web Innovation and Technology Services) for hosting their E-Cycling event at Busch Stadium and providing an easy and responsible way for individuals and businesses to get rid of old electronics. And, thank you to the Downtown St. Louis Business blog for mentioning us!

This weekend we have a team taking part in and raising money for the March of Dimes “March for Babies” event in Forest Park. The 3.1 mile walk starts Saturday at 9AM. For more information, please visit our team page.

Improving The Community In Which We Work is a Datotel core value. We’re proud of our staff for embracing these words and using their time and energy to serve others.

- shelly

@datotel
@shellymurray

Posted in Community, Company Info, Core Values, Green Initiatives, Media | Tagged , , , , , , , , , | Leave a comment
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