Is IT better to outsource?

When you run a business, you hire individuals who excel in their fields. You hire accountants to maintain your books and financials, salespeople to market your products or services, specialists to create or deliver your offerings, and security personnel to protect your building or office.

Similarly, hire IT experts to manage your technology needs, whether that involves a little, a lot, or everything.

What you gain from outsourcing IT:

• You save time and reduce headaches for your internal team.
• Your IT staff can focus on unique creative challenges instead of troubleshooting.
• Employees no longer waste time on IT monitoring or minor issues.
• Large companies benefit from upgrades and infrastructure handled by a team of specialists.
• Small companies gain 24/7 support, consultation, and IT team growth.

Let brain surgeons perform surgery and let IT experts manage your IT. For example, an outsourced service desk provides 24/7 coverage, security, and consultation, just like a business phone service.

Simple IT issues often distract you from accomplishing your core goals. By giving IT duties to outsourced professionals, you free your team to focus on higher-value work. After all, you could clean your office yourself, but wouldn’t hiring a cleaning service make better use of your time?

Outsourcing also reduces costs and allows you to scale resources efficiently. It provides specialized skills that your company may not afford to hire on staff. Because IT experts work for IT firms, they bring top-tier experience. These professionals focus on managing network growth so you can concentrate on business growth. Furthermore, you can easily scale services up or down without causing friction.

When selecting an IT partner, make sure they:

• Are qualified, audited, and credentialed.
• Maintain protected, compliant information systems.
• Integrate ticketing, case tracking, and SLAs into their processes.
• Ask questions and learn everything about your business.
• Collaborate effectively with your internal IT team.

Consider the time your team spends training new employees. Also, think about the IT “hole” that occurs when someone takes vacation or leaves the company. Technology operates 24/7, 365 days a year, and your internal IT team needs relief. That’s why outsourcing IT provides the expertise, coverage, and scalability your business requires.

Moreover, if an issue arises, your internal team may experience downtime while solving the problem, which could halt operations completely. Many serious data threats occur due to in-house mistakes, such as an employee unknowingly downloading malware or updating software incorrectly.

Therefore, outsourcing IT mitigates risk and ensures that experts handle your critical systems. Don’t wait until a problem happens, speak with an expert today to learn how Datotel can help.