Implementation Engineer

Implementation Engineer

IMPLEMENTATION ENGINEER
Department – Cloud Services
Reports To – Manager of Cloud Services
Location – St. Louis, MO
RESPONSIBILITIES
  • Participate in new client and existing client projects as a technical lead or working with a team and assisting the Project Manager with customer communications
  • Implement, document, support, and transfer knowledge of detailed technical solutions within the Datotel Cloud environment and offerings including managed virtual server hosting, virtual desktops, managed email hosting, data backup, disaster recovery, and remote monitoring and management tools.
  • Identify system requirements; analyze existing applications and hardware infrastructure for new clients making recommendations for improvements and best practices.
  • Provide Tier 3 support to internal Datotel Engineering staff as well as Datotel clients.
  • Be able to provide technical guidance to clients who may be non-technical through verbal and written communications
  • Help support the hosted service offerings provided by Datotel as a member of the Cloud Services Team
EMPLOYMENT QUALIFICATIONS
  • This position requires a wide range of technical knowledge. The preferred candidate will meet several of the follow technical qualifications in addition to a longer history of general engineering level experience
    • 3 + years of experience with designing, architecting, implementing and supporting
      • Windows Server OS and Active Directory Domain Administration
      • LAN/WAN environments – TCP/IP, Routing, DNS, DHCP
      • Virtualization solutions with VMware vSphere and Hyper-V. Experience with vSAN, SRM and VDI is a plus
      • Firewall, Router, and Switch Management
      • Microsoft Exchange and O365 Administration
      • RMM Tools
    • Creative problem solver with significant troubleshooting and decision making abilities
    • Prior Managed Service Provider or Consulting Experience a plus
    • Must demonstrate all of the core values of the company: Passion, Do the Right Thing, Fun, Teamwork, Make Things Happen, and Helping Others
COMPENSATION
  • Salary commensurate with experience
  • Medical, dental, and vision benefits including life insurance, disability and family and medical leave programs
  • 401K Plan with company matching
  • Flexible spending accounts for daycare, health care and adoption expenses
  • Ten paid holidays and 18 days paid vacation (based on full calendar year)
  • One month paid Sabbatical on 5th anniversary with additional sabbaticals every 5 years
  • Company supported continuing education and training
  • Monthly cell phone reimbursements
  • Casual dress code (jeans) and free parking
To apply, send a copy of your resume to jhampton@datotel.com
APPLY NOW