Cloud Support Engineer

Cloud Support Engineer

Leading St. Louis based IT organization seeking talented Cloud Support Engineer. Datotel, located in downtown St. Louis, provides strategic business solutions for Cloud Computing, Colocation, Managed Services and Outsourced IT. The Datotel team works closely with each client to provide services based on their exact needs. In addition to our up to the minute technology, our team provides both responsive service and unparalleled expertise for our clients. Career satisfaction and growth are some of the many foundational elements found at Datotel. You have the opportunity to work with dynamic, smart people on challenging projects. Successful candidates must also embody our Core Values: Passion, Do the Right Thing, Fun, Teamwork, Make Things Happen and Helping Others. These values provide the standards of behavior that we individually and collectively embrace and unite us as a team.

Qualifications

  • 5 years of experience with designing, architecting, implementing, and supporting Windows Server, Microsoft SQL Server, and Linux servers/distributions
  • Experience, understanding, and relative knowledge of networking infrastructure
  • 3 years of experience with designing, architecting, implementing, and supporting solutions using Azure including VMs, Backups, Application Gateway Management, Web Application Firewall Management
  • Experience with ERP platform management
  • Experience supporting remote environments
  • Experience supporting and implementing EDR solutions, email security and spam filtering
  • Relevant experience with designing, architecting, implementing, and supporting Virtualization solutions
  • Desired related certifications include Microsoft Azure, VCP, and Linux
  • Excellent analytical and problem-solving skills. Detail-oriented with ability to draw relevant and effective conclusions from data analysis. Take corrective action and provide technical direction to resolve errors or inconsistencies.

Responsibilities

  • Design, architect, implement, document, and support detailed technical solutions within the Datotel Cloud environment and Azure including managed virtual server hosting, managed email hosting, data backup and disaster recovery
  • Administration of Azure environment and infrastructure for multiple Datotel clients
  • Administration of Windows Server operating systems
  • Preparation of production, staging, QA and development server environments, configuration, deployment and monitoring
  • Provide tier 3 support to internal Datotel Engineering staff as well as Datotel clients

Compensation & Benefits

  • Salary commensurate with experience
  • Medical, dental, and vision benefits including life insurance, disability and family and medical leave programs
  • 401K Plan with company matching
  • Flexible spending accounts for daycare, health care and adoption expenses
  • Ten paid holidays and 18 days paid time off (based on full calendar year)
  • Sabbatical program
  • Company supported continuing education and training
  • Monthly cell phone reimbursements
  • Casual dress code (jeans) and free garage parking
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