Proactive Monitoring

As part of the services designed to ensure business continuity and high availability, Datotel's Network Operations Center (NOC) has the ability to monitor and report on IT systems including servers, switches, routers and any other device that sits on the network either within or outside the main data center facility. Specifically, proactive monitoring and device management can be set up to monitor and manage Microsoft, Linux, and Unix operating systems and applications. It can also be set up to report on utilization, trouble or customizable events on any switch, router, IDS or network device and server.

The proactive monitoring solution also offers secure browser-based access for real-time monitoring and trending analysis, enabling clients to make more timely decisions. The agentless systems mean no installation on servers is required in order to collect, analyze, notify and aggregate reporting data. In addition, automatic updates occur without interfering with daily operations (patches, upgrades, etc.), saving time and allowing clients to focus on the business at hand.

All of this is possible through the use of SilverBack, an award-winning IT and security monitoring platform. Using a web-based console, the software automatically manages and monitors remote applications and equipment, enhancing availability of critical applications and associate equipment while reducing costs to the client by a factor of 20:1.

Why Utilize Proactive Monitoring for Your Company?

Peace of Mind
As part of services designed to ensure business continuity, the NOC has the ability to monitor and report on clients' IT systems including servers, switches, routers and any other device that sits on their network 24/7 to prevent situations before they occur and avoid the need for reactive service. The platform also offers clients secure browser-based access for real-time monitoring and trending analysis, enabling clients to make more timely and informed decisions.

Convenience
In keeping with a tradition of ease and convenience, Datotel systems can be deployed in an agentless fashion, which means no installation on servers is required in order to collect, analyze, notify and aggregate reporting data. In addition, automatic updates can be scheduled to occur without interfering with daily operations (patches, upgrades, etc.), saving time and allowing clients to focus on the business at hand.

Compliance
For organizations cognizant of mandated government compliances such as FDIC approval, Sarbanes Oxley, HIPPA or PCI Data Security Standards, Datotel's systems can be used to monitor and report on activities on the client's network, offering audit trails for IT compliance initiatives. Silverback's software enhances this ability with built-in compliance with GLBA and other IT governance initiatives.

High Availability
Through Datotel's remote monitoring capabilities, clients can achieve improved response times to events and an increase in overall application and system availability.