Success Stories
Architect
The CFO of a $100 million architectural design firm was charged by a Fortune 100 client with building and operating an enterprise-level IT infrastructure to support and protect the client's critical customer data.
The firm's client needed redundancy and geographic diversity to manage the risk of mission-critical records because of increased market demand for the company's services. Loss or compromise of sensitive customer data in the client's highly regulated industry could result in millions of dollars of governmental fines and penalties with a risk-adjusted loss potential of $500,000.
The CFO said she needed to partner with a company capable of providing the design firm with a way to mirror their client's IT infrastructure at an enterprise level without incurring the capital expense of constructing new data centers.
Datotel provided her with those capabilities.
As a result the firm not only retained a multi-million dollar client and avoided the capital expense of building multiple data centers, but succeeded in passing on the entire cost of Datotel's services to meet the client's needs.
Environmental Services
The CEO of a $20 million environmental services company needed interim IT assistance because of the sudden resignation of his CIO.
They retained Datotel to conduct a quick assessment of the company's IT infrastructure yielding disturbing results. The CEO discovered that the company's data backup solution had been inoperable for the last 60 days with an associated adjusted risk loss of $100,000. Also, he found out that all of the software and hardware comprising the IT infrastructure was improperly licensed uncovering an additional exposure to the company of $50,000 in penalties. Neither exposure had been reported by the CIO to his supervisor, the CFO.
The CEO said he needed immediate action to avoid the risk of future data loss because of inconsistent or improper backup. He insisted on a verifiable audit trail for data backup. The CEO also wanted to avoid the risk of incurring onerous penalties in the future caused by licensing irregularities.
Datotel provided him with the means of avoiding both risks by managing the company's entire IT infrastructure.
Datotel's management of the company's IT infrastructure has ensured the CEO of risk avoidance calculated to be $100,000.
General Contractor
The CEO of a $400 million construction company wanted to control the rapidly rising cost of maintaining his IT infrastructure.
Costs of hardware, software, and personnel were rising at a rate of 10% per year. It was difficult and expensive to find competent IT personnel to service the constantly changing technology. Proprietary "fixes" by some IT staff members made for an unhealthy dependency on certain individuals.
He said he needed to be able to execute CIO-level strategy for a mid-sized business that was cost effective. He wanted to at least cap the rising costs of IT infrastructure.
Datotel provided him with this capability.
Over the last 6 months, as a result of outsourcing his IT infrastructure he has been able to get the high level of IT support he wanted and reduced total cost of ownership by 20%.
Private Equity Firm
The top executive of a world-wide private equity firm want to have network uptime as close to 100% as possible.
The current network went down several times each month at unpredictable times. There was limited support from the company's IT support staff. Far-flung employees over the world were frustrated and major deals were put on hold by unpredictable downtime.
He said he needed a network that was always available, 24/7/365 to support worldwide operations.
Datotel provided him with that capability.
As a result of Datotel's management services network downtime went from an average of 6 times per month to zero.
